Ideal Living Support Agent
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You can contact us anytime by calling: (800) 221-0905 Monday through Friday between the hours of 7 AM and 4 PM PST, Saturday between the hours of 7 AM and 3 PM PST. Or contact us by email at customerservice@profemin.com
Yes, and we'd love to hear from you! You can contact us anytime by calling: (800) 221-0905Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 ...
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Can I edit the delivery frequency on my subscription?
Yes, you can customize your products and your delivery schedule. This ensures you get the products you want when you want them. Simply, contact our Customer Service team at 1-800-221-0905 to adjus...
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How do I cancel my subscription?
You may contact our Customer Support team at 1-800-221-0905 or email at customerservice@profemin.com.
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What is Profemin's "Love it or Return It" Guarantee?
If, within 30 days of receiving Profemin, you are not thrilled with your results, simply call customer service at (800) 221-0905 to cancel your order and return the unused portion for a complete re...
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What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@profemin.com. We are not responsible for the loss of your order if the address provid...
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What is Profemin's return policy?
With your order, you have a full 30-days to decide if Profemin is right for you. If you’re not COMPLETELY satisfied you may return the product for a full refund of the purchase price, minus the shi...
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How long does shipping take?
The USPS handles all outgoing shipments of Profemin. Shipping takes about 5-7 business days on average and 3-4 business days if Rush shipping and processing is purchased for $9.95. The product is b...
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My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to customerservice@profemin.com
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How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Service team at customerservice@profemin.com or 1-800-221-0905.
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How do I cancel my order?
If you would like to cancel an order, please reach out to our Customer Service team as soon as possible at customerservice@profemin.com or 1-800-221-0905. Please note, to ensure our customers rece...